subba / Solutions / Studios & fitness
AI receptionist for studios & fitness
The AI receptionist for personal trainers
You are counting reps and spotting a client. The enquiry from someone finally ready to start goes to voicemail.
Sound familiar?
Why personal trainers lose work to the phone.
A block of ten sessions is £300 to £500, and a good client stays for months. Missing one enquiry can mean missing a client worth thousands over a year.
You train when others enquire
Your sessions are early mornings and evenings, exactly when new clients are free to reach out. subba answers so a ready-to-start lead does not go cold.
Momentum fades in a day
Someone deciding to get fit is motivated today and busy tomorrow. The trainer who books the first session while that spark is hot is the one who gets the client.
Managing a full roster of sessions
Rescheduling, reminders and rebooking blocks eat your time. subba handles the diary so you can focus on the training.
How subba helps
A receptionist that never misses a call.
Answers in seconds, day or night
The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.
It actually books the appointment
This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.
Sounds like you
It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like studios & fitness customers expect.
Takes payment where you want it
For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.
Most services take a message. subba books the job.
A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For personal trainers, that is the difference between a lead and a booked job.
Questions
Personal trainer FAQs.
Can it book the free consult while I am training a client?
Yes. subba answers every enquiry the moment it lands, day or evening, and books the consultation while the person is still motivated, instead of letting it sit in a voicemail.
Can it manage session blocks and reschedules?
It books blocks, sends reminders, and handles reschedules automatically, so your roster stays organised without you living in your calendar.
How quickly can I get set up?
If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our done-for-you build (a £200 one-off add-on on any plan) sets you up with a booking site and your domain, usually live in about 5 working days.
What does it cost?
Your first 30 days are free, then plans start at £9.99 a month with everything included, unlimited bookings, seats and locations, you only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, a £200 one-off that comes with our £19.99 plan or above, and you can cancel anytime.
More from subba
A customer is trying to book you right now.
Let subba answer them and book them in before they call the next personal trainer on the list.
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